Quick answer: Yes — electric cars can be serviced at Autoport's Desai Naka workshop, opposite Croma (SK Plaza) on Kalyan-Shilphata Road, open 24x7. What changes is the contents of the service: everything that wears from the road still gets attention, and everything that belongs to burning fuel simply is not there. Work on the high-voltage battery and drive system stays with the brand authorised network. Call or WhatsApp +91 72080 15250.
This page is written for the owner who has serviced petrol cars for years and is now standing in a workshop with an EV, wondering what a "service" even means when there is no engine under the bonnet. It answers that question the way a mechanic would if you asked it over the counter: what gets looked at, what disappears from the bill, what still wears out faster than you expect, and where the workshop's responsibility ends. The battery in detail is in our EV battery health check guide; here, the subject is the whole service, start to finish.
First EV service due in Dombivli or Palava? Book it at Desai Naka — open 24x7.
The first question every EV owner asks
"Where do I service it, and what does a service even include when there is no engine?" It is a fair question, and the answer is simpler than most owners expect. An electric car still has brakes, tyres, suspension, a cabin filter, a small 12V battery, an air conditioner, wipers, lights and bodywork — and all of those still wear, and all of them still need attention. What it does not have is the long list of parts that wear from burning fuel. So the service is not a smaller version of a petrol service. It is a different list, built around the parts that wear from use and from the road.
The visit itself runs the way any honest service runs: the car is looked at first, what is found is explained, a price is quoted after inspection, and work starts only after you say yes. The difference is the list of parts, not the honesty of the process — and if something on that list turns out to belong to the brand authorised network, we say so plainly rather than taking the job.
The mechanic's checklist: what gets looked at on an EV
Picture the mechanic working down a list. Brakes first — pads and discs, because even a car that brakes itself still needs its friction brakes checked. Then tyres: tread, pressure, and alignment, because the weight of the battery pack wears rubber faster than a similar petrol car, especially on the driven wheels. Then the suspension, for knocks and wear, because that same weight is carried by the suspension every single day. Then the cabin filter, which gets changed; the 12V battery, which gets tested; the AC, which gets checked for cooling; the wipers and the lights; and the bodywork, looked over panel by panel.
Two EV-specific items finish the list. The charging port gets a visual check — its pins, its cover, any sign of damage or water entry. And the car gets scanned for warning lights and stored fault codes, so a problem is caught before it becomes a breakdown. The whole thing is the 25-point checkup, adapted for an electric car rather than copied from a petrol one: the engine checks are swapped for an EV-specific set, including the 12V battery and its terminals, the charging port and its cover, the warning lights and the stored fault codes, the brake pads and discs, the tyre tread and pressures, the suspension, the cabin filter, the AC cooling, the wipers, the lights, the coolant for the battery and power electronics where the car has it, and the underbody and bodywork.
The parts list that disappears
Now take a petrol service bill and cross things out. Engine oil: gone. Oil filter: gone. Clutch: gone — there is no gearbox for the driver to shift. Exhaust: gone. Fuel filter, spark plugs, timing belt: all gone. An EV service is shorter on consumables than a petrol service, and that is a genuine advantage of owning one — the bill has fewer lines on it.
But shorter is not the same as unnecessary. The parts that remain — brakes, tyres, suspension, cabin filter, 12V battery, AC — still need a regular check, and the charging port and the warning lights need attention too. A garage that offers an oil change for an EV has misunderstood the car, and the offer itself tells you everything you need to know about that garage.
Why the tyres and brakes still matter more than you think
Two things catch new EV owners by surprise, and both are worth knowing before your first service. The first is the brakes. Regenerative braking does most of the slowing, which sounds as if the friction brakes get a holiday. They do not. Pads that are rarely used can rust on the discs in the monsoon, and a brake that has not worked for weeks may not bite the way it should when you finally need it. So the brakes get inspected and the discs get looked at, whatever the odometer says. Our EV tyre, brake and AC care guide covers this in detail.
The second is the tyres. The battery pack makes the car heavier than a similar petrol car, and that weight eats rubber faster, especially on the driven wheels. Pressures matter more, and alignment matters more, because a misaligned EV will chew through a set of tyres quickly. Wheel alignment starts at ₹699 in the booking catalog. The signs are in our wheel alignment guide, and the brakes are covered on our brake repair page.
The boundary: what stays with the brand
Every general garage has a line with EVs, and ours is the high-voltage system. The traction battery, the drive motor, the inverter and the high-voltage cabling are jobs for the brand authorised network, which has the training, the insulation tools and the diagnostic equipment for high-voltage work. The high-voltage battery pack stays sealed, and the drive unit is left alone.
What happens instead is straightforward. If you arrive with a high-voltage symptom — a battery warning light, a sudden fall in range, a drive-system fault — we scan the car, test the 12V battery, look over the charging port, and then tell you plainly that the next step is the brand network, with a clear description of what we found. That is not a refusal; it is the correct referral, and it protects you, the car and the warranty. See our EV vs petrol comparison for how the two services differ across the board.
Booking and paying: how an EV booking works
Mahindra E20 and Reva can be selected in the booking form on book.autoport.co.in, and other EVs can be booked for generic inspection and repair services. If your car appears in the form, choose the inspection or service you need — the listed price shows before you confirm. If it does not appear, or you are unsure what to choose, ring or WhatsApp +91 72080 15250 with the make, model and year, and we will tell you what to book.
When you call, say the car is an EV and describe any problem in plain words: a warning light, a charging problem, a noise, a drop in range. That description is what decides whether the job is one we can do or one for the brand network. There is no fixed EV service price in the booking catalog, so all EV work is priced after inspection — a general inspection and check-up is the starting point, and the estimate is explained before any work starts. Spare parts are billed at actuals. Nothing is paid online; you pay at the workshop after the job.
| Service | Starting price |
|---|---|
| Basic Service (petrol catalog) | Starting ₹1,859 |
| Standard Service (petrol catalog) | Starting ₹2,589 |
| Premium Service (petrol catalog) | Starting ₹4,869 |
| General check-up + body foam wash | Starting ₹499 |
| Washing & vacuuming | Starting ₹799 |
| Wheel alignment & balancing (rim wheel) | Starting ₹699 |
| EV service & EV repairs | Inspection ke baad quote |
The package prices above are the petrol-car catalog prices, shown for reference. An EV has no engine oil, clutch or exhaust, so EV work is always quoted after inspection rather than taken from the package list. Bikes are serviced too — a two-wheeler can be booked the same way, and bike work is quoted after inspection. See our car service price guide for the full listed price list.
Route to Autoport from Dombivli and Palava
Autoport is at Desai Naka, opposite Croma (SK Plaza) on Kalyan-Shilphata Road, Sagarli Gaon, Dombivli East — on the main road between Dombivli and Kalyan, a short drive from Palava. From Palava, come out on Kalyan-Shilphata Road and head towards Shil Phata; Desai Naka is just past the Palava stretch. From Kalyan, drive towards Shil Phata on the same road, past Manpada junction and Katai Naka. The workshop is open 24x7, so a late-evening drop after office works too.
- Call or WhatsApp +91 72080 15250, or book online at book.autoport.co.in. Online, you choose the car, the service, the date and a slot. Nothing is paid online.
- Tell us the car and the symptom in your own words — Hindi, Marathi or English, sab chalega. Mention that it is an EV, and describe any problem: a warning light, a charging problem, a noise, a drop in range.
- Drive in or arrange pick-up & drop — Desai Naka, opposite Croma (SK Plaza) on Kalyan-Shilphata Road. If a warning light is on or the car will not start or charge, call first and do not keep trying to start it.
- Inspection and estimate. We inspect first, then tell you what is wrong, what is urgent and what can wait, with the estimate. Extra work is done only after your approval.
- Collect and pay at the workshop after the job. Old parts can be shown to you on request.
Autoport India Pvt Ltd: address, phone and hours
Autoport India Pvt Ltd, Plot 140/1, Desai Naka, Opp. Croma (SK Plaza), Kalyan-Shilphata Road, Sagarli Gaon, Dombivli East, Thane, Maharashtra 421204. This is the Croma at Desai Naka on Kalyan-Shilphata Road — not the Croma on Manpada Road.
- Phone / WhatsApp: +91 72080 15250
- Hours: open 24x7, Monday to Sunday
- Book online: book.autoport.co.in
Get directions to Autoport on Google Maps
More EV guides
- EV battery health check in Dombivli: 12V and traction battery
- EV vs petrol car service: the differences
- EV tyre, brake and AC care in Dombivli
- Hybrid car service in Dombivli
FAQs
Does Autoport service electric cars, and what is included?
Yes. The service covers brakes, tyres, suspension, cabin filter, the small 12V battery, AC, wipers, lights and bodywork, plus a charging-port check and a warning-light scan. There is no oil, clutch or exhaust work, and anything high-voltage goes to the brand authorised network.
What happens during my first EV service visit?
The car is looked at first, what is found is explained, a price is quoted after inspection, and work starts only after you say yes. The mechanic works down an EV-specific list — brakes, tyres, suspension, cabin filter, 12V battery, AC, wipers, lights, bodywork, charging port, and a scan for warning lights and fault codes.
How is an EV service priced at Autoport?
All EV work is priced after inspection, because the booking catalog holds no fixed EV service price. A general inspection and check-up is the starting point, and the estimate is explained before any work starts. Spare parts are billed at actuals, and nothing is paid online.
Can I book my EV online, or do I need to call first?
Mahindra E20 and Reva can be selected in the booking form, and other EVs can be booked for generic inspection and repair services. If your car does not appear, or you are unsure what to choose, ring +91 72080 15250 with the make, model and year, and we will tell you what to book.
When should an EV owner call the workshop rather than waiting?
A warning light, a sudden fall in range, a charging problem, or a noise from the suspension or brakes. For a high-voltage battery or drive-system warning, the brand authorised network is the right place — we will scan the car, test the 12V battery and check the charging port first, and send you on with a clear description of what we found.
Is there a mechanic open at night for EV problems?
Yes, the workshop at Desai Naka is open 24x7. Ring first, describe the car and the problem, and we will tell you whether to drive in or arrange a tow. If a warning light is on or the car will not start or charge, do not keep trying to start it.
Does my EV need an oil change at its service?
No. An EV has no engine oil, no clutch, no exhaust, no fuel filter, no spark plugs and no timing belt, so there is nothing to change. A garage that offers an oil change for an EV has misunderstood the car. The service is about the parts that wear from use and from the road instead.
Written by Shivam Kumar (@visionquantech) for Autoport India Pvt Ltd. Published 10 Nov 2026. General guidance only — your car's owner's manual and an in-person inspection come first.